To receive via e-mail, the next 4 quarterly reports on our eMarket SELLERS study : complete and submit the following survey form.  In quarterly reports, clients can view data from any questions in real-time on a 24x7 basis. Statistics include responses from all respondents.

Your e-mail address will stay CONFIDENTIAL. This survey does NOT ask for personal information.

eMarket SELLERS PROFILE ( 7 questions )

Your e-mail address :

1. What percentage of your REVENUE is sold through the following channels today ?

e-Marketplaces : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% Online : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% EDI : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% In person : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% Phone/fax : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100%

2. How satisfied are you with the PROCESS that your organization currently has for ONLINE SALES ?

1 2 3 4 5 6 7 Very Dissatisfied Very Satisfied

3. How satisfied are you with the IT SYSTEM that your organization currently has for ONLINE SALES ?

1 2 3 4 5 6 7 Very Dissatisfied Very Satisfied

4. Whit what e-Marketplaces does your organization WORK ?

5. How SATISFIED are you with them ?

1 2 3 4 5 6 7 Very Dissatisfied Very Satisfied Please specify why ?

6. What percentage of your REVENUE will be sold through the following channels in 2002 ?

e-Marketplaces : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% Online : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% EDI : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% In person : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100% Phone/fax : (please select answer) 0-5% 5-10% 10-20% 20-30% 30-50% 50-75% 75-100%

7. What is your PREFERRED e-Marketplace Sales CHANNEL ?

Private e-marketplace Public e-marketplace Other please specify :